ibet88 Privacy Policy

1. Who We Are

ibet88 is an online betting platform operating at ibet88.uk, offering sports betting, live casino, slots, eBingo, and online poker to players in the Philippines. When this Privacy Policy refers to "ibet88," "we," "us," or "our," it means the operator of this platform.

This Privacy Policy applies to all personal data collected through your use of the ibet88 website and any related mobile access channels. By registering an account or continuing to use the platform, you acknowledge that you have read and understood this policy.

2. Data We Collect

We collect personal data in two ways: information you provide directly, and information gathered automatically through your use of the platform.

Information you provide:

• Full legal name, date of birth, and contact details including your mobile number and email address
• Government-issued identification documents submitted during KYC (Know Your Customer) verification
• Payment information such as bank account details or e-wallet identifiers used for deposits and withdrawals in PHP
• Communications you send to our customer support team
• Preferences and settings you configure within your account

Information collected automatically:

• Device information including browser type, operating system, and screen resolution
• IP address and approximate location data
• Pages visited, time spent on the platform, and features used
• Session data, login timestamps, and betting activity logs
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Data

The data we collect is used to deliver and improve the ibet88 experience for Philippine players. Specifically, we use your personal data for the following purposes:

We do not use your personal data to send unsolicited marketing messages from third parties. Any promotional communications from ibet88 will relate directly to your account and platform activity.

4. Legal Basis for Processing

ibet88 processes your personal data on the following legal grounds:

• Contractual necessity — processing required to operate your account and deliver the services you signed up for, such as placing bets and processing PHP withdrawals.
• Legal obligation — processing required to comply with applicable laws, including identity verification, anti-money laundering obligations, and record-keeping requirements.
• Legitimate interests — processing carried out to protect the platform from fraud, maintain security, and improve the overall player experience, where these interests are not overridden by your rights.
• Consent — where we rely on your consent for specific processing activities, such as optional marketing communications. You may withdraw consent at any time by contacting support.

5. Data Sharing

ibet88 does not sell your personal data. We may share your information with third parties only in the following limited circumstances:

• Payment processors — to facilitate deposits and withdrawals via Philippine bank transfers and e-wallets. These providers are bound by their own data protection obligations.
• Identity verification providers — to assist with KYC checks and document authentication.
• Technology and hosting providers — service providers who support the operation of the platform infrastructure, subject to data processing agreements.
• Legal and regulatory authorities — where we are required to disclose information by law or in response to a valid legal request.
• Fraud prevention agencies — where we have reasonable grounds to suspect fraudulent or unlawful activity.

6. Cookies and Tracking Technologies

ibet88 uses cookies and similar technologies to make the platform function properly and to understand how players use the site. Cookies are small text files stored on your device when you visit the platform.

We use the following types of cookies:

• Essential cookies — necessary for core platform functions like logging in, maintaining your session, and processing transactions. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and display options.
• Analytics cookies — help us understand how players navigate the platform so we can identify areas for improvement. Data collected is aggregated and not linked to individual identities.
• Security cookies — support fraud detection and help verify that login attempts are legitimate.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of your ibet88 account.

7. Data Security

The security of your personal data is something we take seriously. ibet88 implements a range of technical and organisational measures to protect your information from unauthorised access, loss, or disclosure.

• All data transmitted between your device and ibet88 is encrypted using SSL (Secure Sockets Layer) technology.
• Sensitive account actions such as password changes and withdrawal requests require OTP (one-time password) verification sent to your registered mobile number or email.
• Access to personal data within ibet88 is restricted to authorised personnel only, based on role and necessity.
• Our systems are regularly reviewed and updated to address emerging security risks.

8. Data Retention

We keep your personal data for as long as your account is active and for a reasonable period thereafter as required by law or legitimate business need. Specifically:

• Account and identity records are retained for the duration of your account and for a minimum period following closure, as required under applicable Philippine regulations.
• Transaction records including deposits and withdrawals are kept for a minimum of five years to meet financial record-keeping requirements.
• Customer support communications are retained for a period sufficient to resolve disputes and handle any related legal claims.
• When retention periods expire and there is no ongoing legal requirement, your data is securely deleted or anonymised.

9. Your Rights

As a player on ibet88, you have the following rights in relation to your personal data. You can exercise any of these by contacting our support team:

• Right to access — request a copy of the personal data we hold about you.
• Right to correction — ask us to correct any inaccurate or incomplete information in your account.
• Right to deletion — request that we delete your personal data where we no longer have a lawful reason to hold it. Note that legal retention obligations may limit this in some cases.
• Right to restrict processing — ask us to pause the use of your data while a complaint or query is being resolved.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint — if you believe your data has been handled improperly, you have the right to raise a complaint through the appropriate channels.

We will respond to data rights requests within a reasonable timeframe. Identity verification may be required before we can act on your request to protect against unauthorised access.

10. Minors and Under-21 Players

ibet88 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that an account has been created by a person under 21, the account will be closed immediately and any data collected will be deleted, except where retention is required by law.

If you are a parent or guardian and believe that a minor has registered on ibet88, please contact our support team right away so we can address the matter promptly.

11. Changes to This Policy

ibet88 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes, we will notify registered players via email or an in-platform notification ahead of the changes taking effect. Your continued use of the platform after an updated policy is published means you accept the revised terms.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a concern, you can reach our support team any time via live chat on the platform.

For formal written enquiries related to data privacy, please contact us at: [email protected]

You can also visit our FAQ page for answers to common questions about your account and how we handle player data. For details on your rights as a player more broadly, see our Terms & Conditions.

This Privacy Policy was last updated in June 2026 and supersedes all previous versions.